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Customer Success Stories

The best success stories are written by life ...  With compact customer success stories, our customers report directly from their everyday business with SpoolMaster & Co.

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Customer Success Stories about SpoolMaster

With Customer Success Stories - also called user reports, practical reports or case studies - we show you the practical use of our software products and services - first-hand, authentic and completely unadorned. We let our customers speak and tell you about their success stories. Be inspired by the Customer Success Stories of our customers and learn more about what is possible with SpoolMaster and an IT partner like ROHA. True to the motto: One partner. All possibilities.

With SpoolMaster on the pulse of time - B2C requires high flexibility

ROHA | customer success stories | Oswald Nahrungsmittel GmbH

OSWALD TASTES
SINCE 1951.

The Swiss company Oswald embodies the Swiss art of cooking and has done so for almost 70 years. The Oswald range comprises almost 300 products. These include seasoning mixes, bouillons and soups as well as sauces, ice teas, desserts, coffees and teas. "www.oswald.ch"

With SpoolMaster we were able to modernise our reports within a few weeks.

Peter Gretsch, Senior IT Manager Oswald Nahrungsmittel GmbH

Oswald is a Swiss company with tradition that distributes high-quality food products in direct sales (B2C). Founded in 1951 by Meinrad Oswald, the company is constantly developing its range and adapting it to current nutritional trends without forgetting its roots.

An important part of these roots is the passion for the best raw materials. Combined with the skills of our employees, the careful processing in Steinhausen and our highest quality standards, this has resulted in ever new, wonderful creations for the home kitchen for 70 years. And they clearly stand out from the available standard products due to their aroma and taste. Oswald tastes like homemade, Oswald tastes like home.

In short: Oswald stands for the Swiss art of cooking. Because you can only conjure up the typical Swiss taste in your dishes with Oswald. With almost 300 different products, Oswald offers a wide variety of culinary delights. From seasoning mixes to bouillons and sauces to desserts and coffee, the connoisseur's heart will find everything it desires at Oswald. And Oswald keeps its finger on the pulse, because in our production facility in Steinhausen we are constantly researching and tinkering with new, fine products with which we would like to give you even more pleasure when cooking and eating.

But Oswald has also always relied on personality. Our founder already knew that personal advice is what makes the small but subtle difference. That's why over 150 passionate connoisseurs throughout Switzerland share their expertise with our customers as Oswald customer advisors and support them not only with information about the products, but also with tips and tricks and original recipe ideas. That, too, is part of Oswald quality. 

Of course, our products can be ordered conveniently from home, online via "www.oswald.ch", with parcel delivery to your home.

Project overview

The Swiss company Oswald embodies the Swiss art of cooking and has done so for almost 70 years. The Oswald range comprises almost 300 products. These include seasoning mixes, bouillons and soups as well as sauces, ice teas, desserts, coffees and teas.

Industry
Food and spice manufacturers

Location
Steinhausen/Zug, Switzerland

Challenges

Solution & Modules

Project team
ROHA Software Support GmbH

  • Herbert Pfeifer
    Head of Development
  • Michael KARL
    Software Developer


Oswald Nahrungsmittel GmbH

  • Peter Gretsch
    Senior IT Manager
  • Peter Schwitter
    IT Manager ERP

Project duration
15.02.2020 to 15.11.2020

Advantages of using SpoolMaster

  • Flexibility
  • Saving printing costs
  • Modernisation in a short time

Hardware
IBM System i© (AS/400)

ROHA | customer success stories | Oswald Nahrungsmittel GmbH
SpoolMaster project in detail

Challenges

Every day, 1,500 to 3,000 orders are received. Delivery takes place within 24 hours. This means that incoming orders must immediately undergo a credit check. The ordered products are packed into parcels and shipped with the corresponding invoice, unless prepayment by credit card has been made.

This process requires reliable IT systems with continuous printing of shipping documents. The sales concept is also based on commission, which places high demands on the administration and evaluation of these orders.

B2C requires flexibility

The demands on print layouts have increased continuously in recent years. What had proven itself for years was less and less sufficient. The existing reports could no longer be changed or updated with the available tools.

In addition, in the course of digitising other company processes, reports should be made available in MS Excel and sent as PDFs by e-mail. This is not least against the background of reducing printing on paper.

The project

With SpoolMaster, Oswald was able to modernise the reports generated on AS/400 systems within a few weeks. This was done by building on the existing reports and transferring them into new forms or removing unnecessary elements.

All reports are now prepared as PDFs and only printed if necessary. A measure that has proven to be a massive advantage in connection with COVID-related home offices. All printouts are now available from anywhere at any time or are sent individually as e-mail attachments.

Support ROHA

In the past, all of Oswald's reports were realised by the company itself. Personnel and organisational changes have led to a loss of know-how. Therefore, the question arose whether to continue to do everything ourselves or to buy in support.

ROHA has proven to be very flexible on this issue. Questions and requirements for reports can be discussed/implemented with ROHA employees at short notice. Therefore, Oswald has decided to no longer build up its own know-how, with very good experiences.

Output Management SpoolMaster IBM AS400

Oswald Nahrungsmittel GmbH
Download Customer Success Story as PDF

Cast off! With SpoolMaster, Compass has a firm grip on the rudder

"SpoolMaster helps us further automate forms printing and mailing and respond faster to new output management requirements."

Daniel Scheel, Head of IT

Welcome on board!
... to Europe's largest mail order company for powerboat and sailing sports.
 

Compass Yachtzubehör was founded in 1979 and is today Europe's largest mail order company for water sports. With over 30,000 articles, Compass offers a sensational variety of items. The catalog comprises over 450 pages. The products can be ordered via an online store.

Proven product specialists are available to advise on the sales process and also make special orders and customized products possible. In a modern warehouse and logistics center in Ascheberg, Westphalia, up to 4,000 packages are shipped daily throughout Europe.

"www.compass24.de"

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The existing Compass printing solution could no longer meet all requirements, so it was to be replaced by a contemporary and flexible output management solution.

Invoice printing in different formats (A3 and shipping labels) and improved automation of e-mailing to customers were also targets for the new output solution.

Cast off and Welcome SpoolMaster!

The "SpoolMeisters" Herbert Pfeifer and Michael Karl from ROHA Austria immediately set sail. Thanks to SpoolMaster, Europe's largest water sports mail order company can now control all output management functions centrally. Changes to form or invoice layouts can be handled much more easily and quickly.

In addition, processes were optimized and the level of service increased. Customers and suppliers benefit from faster information transfer.

Output Management SpoolMaster IBM AS400

Compass Yachtzubehör Handels GmbH & Co. KG
Download Customer Success Story as PDF

The birth of the SpoolMaster module
"E-mail Tracking".

"GESIBA has always strived to simplify processes. SpoolMaster supports us here with easy-to-use tools."

Christian Braunsdorfer, Head of EDP, GESIBA

The Vienna-based GESIBA Gemeinnützige Siedlungs- und Bauaktiengesellschaft is one of the largest property developers in Austria.

Founded in 1921 by the Republic of Austria and the City of Vienna as "GEmeinwirtschaftliche SIedlungs-und BAustoffanstaltGESIBA", the main task was to provide cheap building materials to cooperatives and settlers' associations and to assist in solving financing issues.

A few years later, the City of Vienna launched its generous - and internationally acclaimed - housing programme and commissioned GESIBA to begin municipal housing construction.

Gesiba has a particularly complex IT environment and the task for the output management solution SpoolMaster was:
Deliveries to various stakeholders (property managers, tenants, interested parties, public authorities) must be documented and archived in a technically traceable manner. In addition, delivery must be ensured by means of confirmed feedback from the respective receiving server.

In the course of the detailed needs assessment, which took place together with the IT department of Gesiba, ROHA decided to develop a new SpoolMaster module. "E-Mail Tracking" is now used by several customers and thus illustrates the need for this functionality - and ROHA's ambition to provide useful solutions for the entire "SpoolMaster family".

"www.gesiba.at"
"How does SpoolMaster work?"

GESIBA stands for affordable, highly comfortable housing with a correspondingly good infrastructure for all generations.

In 2021, GESIBA celebrated 100 years since its foundation.

15 1064 gesiba central (c)toni rappersberger picture3
nb ziedlergasse 5a576994dcff3b541f6ce566abc52d36

Sector
Construction, letting and management of flats and business premises. Provision of planning and building supervision services.

Location
1010 Vienna,
Austria (head office)

Challenge
To increase the effectiveness of the delivery processes of documents and information (e.g. operating cost notices) and to make them comprehensible.

Solution & Modules:
SpoolMaster© Basis, Mail AS/400,
E-Mail Tracking

Hardware
IBM System i© (AS/400)

Project team
Herbert Pfeifer, Michael KARL &
Markus KARL, ROHA Austria

Christian Braunsdorfer
Head of EDP, GESIBA

Advantages
Traceability and documentation of shipments to various stakeholders (property managers, tenants, interested parties, public authorities)

GESIBA has been a ROHA customer since 2021.

Output Management SpoolMaster IBM AS400

GESIBA Gemeinnützige Siedlungs- und Bauaktiengesellschaft
Download Customer Success Story as PDF

eBilling ensures modern invoice dispatch

The automotive parts supplier NEIMCKE offers customers a comprehensive range of products - all from one source and at three locations: Mühldorf am Inn, Traunstein and Kirchheim near Munich. The Austrian trade is supplied via the sales office in Salzburg. "www.neimcke.at"

The company carries a full range of products for automotive workshops and industrial supplies such as automotive wear parts, automotive accessories, care products, automotive chemicals and tools. In addition, NEIMCKE equips complete workshops. More than 300 permanent employees are committed every day to delivering quality products quickly and at a very good price-performance ratio within the core areas of Upper and Lower Bavaria, Tyrol, the Salzburg region and Upper Austria.

If you want to survive on the market today, you need a strong partner - NEIMCKE sees this just like the Viennese IT service provider ROHA.

SpoolMaster was the most comprehensive solution on the market to fully meet our requirements.

Klaus Wilhelm, Head of EDP & Organisation Neimcke GmbH & Co. KG

Since August 2018, NEIMCKE has been successfully using the output allrounder SpoolMaster as a modern and up-to-date output management system. When the functionality was to be expanded in March 2021, the advantages of SpoolMaster and its modular structure became apparent.

The task

Invoices should in future - in addition to the already implemented "standard PDF variant" - be created in two additional formats and sent by e-mail, namely as a pure X invoice and as a ZUGFeRD document.

The information about which format is used is stored in the database of the existing application.

The implementation in detail

For the creation of ZUGFeRD documents, the SpoolMaster configuration first had to be extended so that invoices can be output with the command PRTSPFLPDF and in PDF/A format. Subsequently, the SpoolMaster flow control was configured to process certain spool files for electronic dispatch (standard configuration via OUTQ or SpoolMaster selection criteria).

A separate command can now be called up for the corresponding invoices, which takes over the complete creation and sending of the documents.

ROHA did the necessary SpoolMaster configurations, prepared the additional command and provided its sources. These sources contain examples for the three required processing types and the dispatch by e-mail. The new command was then completed independently by the customer.

For the creation of the XML formats for the X-invoices as well as the XML part of the ZUGFeRD documents, the SpoolMaster module "eBilling" is used. This module provides a comprehensive set of functions to which only the invoice data has to be transferred.

The integration into existing programmes and the creation of own programmes that access the functions of the eBilling module were carried out independently by NEIMCKE.

"www.neimcke.at"
"www.neimcke-werkstatteinrichtung.de"

Project overview

In the age of digitalization on the one hand and the necessity to economize on resources on the other hand, electronic formats (letters, delivery bills, invoices) are not only up-to-date, but also contribute to faster and cost-optimized dispatch to the addressees. The SpoolMaster module "eBilling" enables the creation of XML data streams for electronic invoice documents (PEPPOL-UBL, X-Invoice, ZUGFeRD, ZUGFeRD 2 and ZUGFeRD 2.1.1). In addition, the module contains a programming interface for reading in spool or database files. After all, the faster an invoice is sent, the sooner it is paid.

Industry
Automotive parts supplier

Locations
Mühldorf (headquarters), Traunstein and Kirchheim near Munich

Challenges
In addition to the "standard PDF variant", invoices are to be created in two other formats and sent by e-mail:

Solution & Modules

Project team
ROHA Software Support GmbH

  • Herbert Pfeifer
    Head of Development
  • Markus KARL
    Software Developer


Neimcke GmbH & Co. KG

  • Klaus Wilhelm
    Head of EDP & Organisation

Project duration
March to August 2021

Advantages of using SpoolMaster

Contemporary, environmentally conscious, rapid, documented and secure transmission of invoices (eBilling)

Hardware
IBM System i© (AS/400)

How do you send your invoices?

Output Management SpoolMaster IBM AS400

Neimcke GmbH & Co. KG
Download Customer Success Story as PDF

Galliker digitises numerous processes in the output area

Galliker Transport AG, based in Altishofen, is an internationally active Swiss freight forwarding and logistics company that was founded in 1918 and is now run by the third generation. "www.galliker.com"

Welcome to the versatile and innovative world of logistics at Galliker! As a family business with a long tradition in transport and logistics, Galliker is one of the leading providers in the core areas of car, cargo, food and healthcare logistics, both nationally and internationally.

Modern payment transactions with the proven output management solution SpoolMaster.

With the help of SpoolMaster we have already been able to digitise numerous processes in the output area and thus convert to a paperless application.

Petrit Krasniqi & Peter Buchele, Galliker Transport AG

"The ongoing digitization of internal and external transport, logistics and invoicing processes poses major challenges for Galliker IT. With the help of SpoolMaster, we have already been able to digitize numerous processes in the output area and thus convert to a paperless application. The diverse application possibilities of SpoolMaster offer a lot of room for interesting and creative solution approaches for invoice layouts, QR payment transactions, delivery bills, loading lists and much more."

Petrit Krasniqi & Peter Buchele
Galliker Transport AG

 

Welcome to the versatile and innovative logistics world of Galliker!

Since its foundation in 1918 - over three generations - the Galliker company has been continuously built up and developed together with its employees. Over the past decades, the small "Fuhrhalterei" in Hofstatt has become an internationally active logistics company with 21 branches in 5 countries. Galliker is still 100% family-owned today.

As a family-owned company with a long tradition in transport and logistics, Galliker is one of the leading providers in the core areas of car, cargo, food and healthcare logistics, both nationally and internationally.

Galliker & SpoolMaster

Since 2018, Galliker has relied on the proven output management solution SpoolMaster to generate documents, emails and forms based on the central ERP application of the Swiss IT provider "IT-Point".

Since the end of 2020, Galliker has also been using SpoolMaster to create invoices with the Swiss QR code standardised in Switzerland.

The advantages of digitalised payment transactions are obvious. Manual entries and errors due to misspelling, mistyping or transposed numbers are eliminated, as is the need for a payment slip.

At the same time, standardised payment methods were implemented for Galliker's entire Eco system. This ensures convenient, automatic and efficient payment transactions.

The QR bill will gradually replace the payment slips and finally replace them by 30.09.2022.

"www.galliker.com"

Project overview

Galliker has been using the proven output management solution SpoolMaster since 2018 to generate documents, emails and forms based on a central ERP application. Since the end of 2020, SpoolMaster has also been used to create invoices with the Swiss QR code standardised in Switzerland.

Industry
Forwarding & Logistics

Facts & Figures
21 branches in 5 countries; 3050 employees (Europe-wide);
Vehicle fleet: 115 vans,
1165 trucks, 1181 trailers / semi-trailers

Challenge
Accounting with the Swiss-QR Code standardised in
Switzerland

Solution & Modules

Project team
ROHA Software Support GmbH

  • Herbert Pfeifer
    Head of Development
  • Michael KARL
    Software Developer


Galliker Transport AG

  • Peter Buchele
  • Petrit Krasniqi

Project duration
Client since 2018; Swiss-QR Code project from 08/2020 to 10/2020

Advantages of using SpoolMaster

Automatic, efficient and secure payment and booking with
Swiss-QR Code

Hardware
IBM System i© (AS/400)

How does SpoolMaster work?

Output Management SpoolMaster IBM AS400

Galliker Transport AG
Download Customer Success Story as PDF

aut flag 6x

Top performance - Made in Austria

logo1

versatile. sustainable. innovative.

More than 60 years of experience in the development and perfection of plastic pipe systems make POLOPLAST a European-wide technology leader. "www.poloplast.com"

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With the use of SpoolMaster a massive reduction of printing costs and thus also a relief of the environment could be achieved!

Thomas Kröpfl, IT Manager POLOPLAST

More than 60 years of experience in the development and perfection of plastic pipe systems make POLOPLAST a technology leader throughout Europe.

But it is not only time and experience alone that guarantee the best quality. The highest passion for progress and the courage to leave the already known paths drive POLOPLAST to ever new top performances.

POLOPLAST's goal was a more effective use of a flexible output management solution for internal and external use cases and they decided on the output all-rounder SpoolMaster from ROHA.

Task & Solution
Several important use cases could be implemented and used centrally with SpoolMaster.

These included

  • the creation and printing of company-specific forms,
  • Converting internal documents into PDF for automatic storage in the DMS and
  • direct sending of external documents to customers and suppliers through the e-mail function of the IBM System-i.


"SpoolMaster is an excellent and stable output management solution for all the use cases we need to manage on a daily basis in connection with our ERP solution."

- Thomas Kröpfl, IT Manager POLOPLAST

Project overview

Several use cases important to the customer could be implemented and used centrally with SpoolMaster.

Industry
Plastics production

Locations
Headquarters Austria (Leonding); sales companies in Germany, France and Sweden

Challenge
More effective use of output management solutions for internal and external use cases

Solution & Modules

Project team

ROHA Software Support GmbH

  • Wolfgang M. Roser
  • Herbert Pfeifer
  • Michael KARL


POLOPLAST GmbH & Co KG

  • Thomas Kröpfl, IT Manager

Project duration
6
months

Advantages of using SpoolMaster

Several use cases important to the customer could be implemented and used centrally with SpoolMaster

Hardware
IBM System i© (AS/400)

How does SpoolMaster work?

Output Management SpoolMaster IBM AS400

POLOPLAST GmbH & Co KG
Download Customer Success Story as PDF

china flag spoolmaster

SpoolMaster goes China!

logo

FROM THE IDEA TO THE SOLUTION AND BEYOND.

From the first concept to a product ready for series production, everything is possible at BECOM. Teams of experts find innovative solutions for unique challenges and complex processes. Highly efficient production, automated processes and innovative logistics make BECOM the ideal partner for electronic components in the automotive, medical technology and industrial electronics sectors. "www.becom-group.com"

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The versatility of SpoolMaster is also demonstrated by the fact that Chinese characters can be used as overlays.

Stefan Inschlag, BECOM Electronics

BECOM has been a reliable electronic engineering, manufacturing and service partner for industrial customers all over the world since 1984.

With development support and independent design solutions, BECOM offers much more than measurement technology. Testing is carried out by EMC experts in in-house, accredited laboratories. BECOM is a reliable partner before, during and after every step of the work. From project and material management to after-sales services, customers always get more than just a product.

Thanks to international locations and partners, today customers around the globe benefit from high-quality solutions, services and know-how. BECOM has remained a family business to this day. With its roots in Burgenland, the group produces world-class solutions and quality.


"www.becom-group.com"

Project overview

From the idea to the solution and beyond. From the initial idea concept to development and validation to series production, BECOM customers receive everything from a single source. Thanks to international locations and partners, companies around the globe benefit from high-quality solutions, services and know-how.

Industry
Electrical and electronics industry

Locations
North America, Europe and Asia; Headquarters: Lockenhaus-Hochstrass (Austria); Subsidiary in Heyuan (China)

Challenges

Solution & Modules

Project team
ROHA Software Support GmbH

  • Herbert Pfeifer
    Head of Development
  • Michael KARL
    Software Developer


BECOM Electronics GmbH

  • Stefan Inschlag
  • Daniel Reder
  • Andreas Vogel

Project duration
December 2020 to April 2021

Advantages of using SpoolMaster

All output management services relevant for BECOM could be implemented at the Chinese subsidiary in a short time.

Hardware
IBM System i© (AS/400)

logo
SpoolMaster project in detail
Task & Solution

In order to be able to use the output management formats already successfully used at the company headquarters, such as PDF, e-mail, form design, etc., also on the IBM i (AS/400) platform of the Chinese subsidiary in Heyuan, a complete SpoolMaster installation was carried out remotely from Austria, tested and put into operation.

Thanks to the slim softward design in which SpoolMaster is programmed, even low Internet bandwidths were sufficient for a compact and rapid overall implementation.

From now on, the support and maintenance of the output management system will also be carried out from Austria, so that the users in China can devote their full attention to their business issues.

The SpoolMaster solution, which has been tried and tested for many years, was also implemented for the BECOM subsidiary in China in order to quickly implement all output management services relevant for BECOM and thus to be able to support the colleagues on site in their business activities in the best possible way.

IT support is provided from the company headquarters in Lockenhaus-Hochstrass, which maintains the SpoolMaster installation in close coordination with ROHA and further develops it according to requirements.

The versatility of SpoolMaster is also shown by the fact that BECOM uses Chinese characters as overlays. SpoolMaster could also print Chinese characters directly.

First outputs after
few hours

The installation of SpoolMaster 6.2 and PTF 1 on the Chinese system was carried out at short notice via TeamViewer - together with Mr Reder and Mr Vogel. The existing configuration of the Austrian system was transferred to the Chinese system. This made it possible to put the output management solution SpoolMaster into operation within a few hours and to generate the first outputs.

Output Management SpoolMaster IBM AS400

BECOM Electronics GmbH
Download Customer Success Story as PDF

You want more Success Stories?

You shall have it!

epamedia logo black

Print mirror-inverted with IBM i & SpoolMaster

EPAMEDIA European Poster and Outdoor Media Ltd.

EPAMEDIA is Austria's leading outdoor advertising company and looks back on a tradition of over 90 years. With almost 17,500 poster sites, over 1,000 Citylight and 1,000 Posterlight sites as well as 75 Bigboards and mobile advertising spaces, EPAMEDIA guarantees maximum presence throughout Austria. The company has a total of 19,500 outdoor advertising spaces throughout Austria.

EPAMEDIA is customer-oriented to the highest degree and offers all products and services from a single source. The areas of consulting and planning are completely covered and customers are supported in design and production. EPAMEDIA offers a professional total package for Austria-wide but also regional campaigns. "www.epamedia.at"

The requirements 

The company was looking for an IBM i-based solution to print mirror-inverted barcodes on adhesive foils that are applied to the inside of the glass of each Citylight billboard location.

These barcode foils enable EPAMEDIA's service workers to quickly identify and geographically locate all locations in use. The data thus recorded forms the basis for the in-house service record.

In addition, individual campaigns for customers can be evaluated and displayed geographically.

The solution: SpoolMaster 

For EPAMEDIA's special requirements, the "TIFF Writer" module was decisive, with which barcodes generated from the IBM i can be converted into TIFF files and mirrored at the same time.

SpoolMaster also takes care of uncomplicated archiving directly in TIFF or PDFA format. The mirrored barcode graphics are printed on transparent adhesive foils on in-house PCL laser printers.

Implementation

EPAMEDIA was already successfully using an earlier version of SpoolMaster. Upgrading to the latest version was therefore an uncomplicated step towards solving the additional task.

When installing SpoolMaster, existing programmes remain untouched. The application easily integrates into the existing system and, for example, with the VFL module, also offers a convenient, graphic interface for creating the barcodes via PC.

Highlights

Client
EPMEDIA Europäische Plakat- und Aussenmedien GmbH

Location
Vienna/Austria

Challenges

Project tasks

Application

Hardware

Advantages of using SpoolMaster

lts logo copyline horizontal

LTS brings light into the archive with SpoolMaster

Once again ROHA has proven how quickly and easily SpoolMaster can be deployed - even in existing environments.

WHERE THERE IS LIGHT, THERE IS MOVEMENT

What started as a garage company in Ravensburg, Swabia, some 30 years ago is the beginning of a success story. While half of what was then a tiny team tinkered with high-quality reflectors, the other half worked to convince the regional retail trade.

The secret of the qualitative luminaires, whose plus points were their precision and simultaneous energy efficiency, soon got around. Step by step, LTS has developed into one of the most renowned companies for high-quality lighting solutions.

The company headquarters in Tettnang is a clear commitment to the production location on Lake Constance. The company is rooted here and since 2010 has been optimally networked internationally in association with a strong group of companies. "www.lts-light.com"

ROHA is always quick and customer-oriented. Immediately after the first contact with the IT manager of LTS, Roland Weißenrieder, a SpoolMaster test installation was carried out on the same day and the first tasks were completed together.

Until then, LTS had used several tools to create PDF documents and to index them for the archive. With SpoolMaster it is possible to do all these tasks in a single step.

When creating the PDF documents, the font "Letter Gothic" was used, which was created for LTS. The training for Roland Weißenrieder took place via telephone and Teamviewer.

The competent and fast handling, from the initial contact to the test installation by the "SpoolMasters" was a major argument why LTS decided on the output allrounder SpoolMaster.

Project overview

A LIFE FOR LIGHT. Whether architectural lighting, shop lighting or hospitality.
From small start-ups to major customers, LTS can provide customers with comprehensive services and intensive technical support.

Customer
LTS
Licht & Leuchten GmbH

Industry
Electrical/electronics manufacturing

Location
Tettnang, Germany

Challenges

Solution & Modules

Project team

ROHA Software Support GmbH
Michael Karl & Herbert Pfeifer

LTS Licht & Leuchten GmbH
Roland Weißenrieder

Advantages of using SpoolMaster

  • Implementation in a short time
  • Optimisation of the work processes
  • Uncomplicated project process

 

Hardware

  • IBM System i (AS/400)
medi logo

medi appreciates the diversity of SpoolMaster

People feel better ...

Around 3,000 medi employees worldwide develop innovative solutions for a better quality of life - from Bayreuth to the world. The goal: to provide users and patients with maximum therapeutic success in the medical field (medi Medical) and a unique body feeling in the sports and fashion segment (CEP and ITEM m6).

"I feel better." People all over the world should be allowed to say this sentence. Every day anew. A high standard and a great drive at the same time. Spurred on by the joy of the challenge, medi wants to set standards with products and concepts - scientifically based and at a high-tech level. To achieve this, the company thinks beyond boundaries, breaks new ground and builds on many years of experience and proven know-how. "www.medi.de"

Medical aids from the fields of phlebology, lymphology, orthopaedics, footcare and prosthetics promote health and recovery in therapy in a unique, comfortable way. People appreciate these features and no longer perceive the aid as such.

More than 65 years of experience in compression technology also flows into the products from medi's sports and fashion range. The high-tech clothing for almost every type of sport can protect active people from injuries and increase their performance.

Fine fashion stockings with function are a highlight for the eye and a benefit for the legs. At home in over 90 countries, medi ensures that the products reach the customer particularly quickly.

The output allrounder SpoolMaster

The first contact between medi and ROHA was established and a SpoolMaster test installation was carried out first.

The primary task was to replace the existing IPDS printers. Other tasks that needed to be solved were the multilingual sending of e-mails and the creation and printing of PDFs in several languages.

Spools had to be partially segmented for this purpose in order to enable individual documents for PDF creation.

OCR printing for bank vouchers was requested by medi, as was the use of individual fonts.

Project overview

medi lives the strong culture of a family business based in Germany with a global mindset - with 25 international subsidiaries and exports to over 90 countries. The basis? The unique "medi Spirit" in the trusting cooperation between employees, customers and partners.

Customer
medi GmbH & Co. KG

Industry
Medical device manufacturer

Location
Bayreuth, Germany

Challenges

Solution & Modules

Project team

ROHA Software Support GmbH
Michael Karl & Herbert Pfeifer

medi GmbH & Co. KG
Carsten Meier

Advantages of using SpoolMaster

  • Cost savings
  • optimised workflows

 

Hardware

  • IBM System i (AS/400)

Benefit from our wide range of services.

IBM i applications

Standard solution or individual development, maintenance or modernisation?

Output management

SpoolMaster reliably takes care of all your output based on IBM i.

Business Intelligence

Meaningful dashboards in real time for decision-makers and strategists.

Network Technology & IT Support

We take care of your IT landscape, look after your network and your users.

Learn more about ROHA

IT service provider with a lot of experience and the highest quality standards.

Contact us now!

There are many tasks we can do for you. And there are many ways to optimise IT processes and improve performance. Perhaps you even have an acute problem that you need to solve promptly? Don't hesitate and contact us. A personal discussion is the quickest way to find out how you can organise your output management efficiently.

We are your reliable IT service provider for output management, business intelligence (BI), applications for IBM i (AS/400 iSeries), network technology, IT support, consulting & advice.

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ROHA Software Support GmbH
Ameisgasse 49-51
A-1140 Vienna
Phone +43 (0)1 419 67 00

Germany

ROHA Software Support GmbH
Von-der-Wettern-Strasse 15
D-51149 Cologne
Phone +43 (0)1 419 67 00

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